Key Objectives

To educate taxpayers about their federal tax rights and responsibilities

To clarify federal tax laws in a manner that everyone can understand

To prioritize and emphasize public outreach initiatives

To alert and warn the public about trending tax-related scams

To encourage the use do-it-yourself (DIY) tax preparation options

To value all forms of feedback from users and non-users alike

To empower users by developing and furthering tax literacy skills

To enrich the lives of our users through targeted content

To combat and counter fraud by promoting tax compliance

To advance policies that further tax equity for average taxpayers 

To act impartially in the selection and dissemination of tax content

To promote the use of free or low cost tax assistant services